Privacy Policy
Last updated: January 2025
Introduction
Insaaf AI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our content moderation API service.
Information We Collect
Account Information
When you create an account, we collect:
- Email address
- Name (optional)
- Organization name
- Payment information (processed by Stripe/Polar)
Content Data
We do not store the content you send for moderation. Content is processed in real-time and immediately discarded after returning a moderation verdict. We do not:
- Store your users' content
- Use your content to train AI models
- Build profiles based on content
- Share content with third parties
Usage Data
We collect aggregated usage statistics including:
- Number of API requests
- Response latencies
- Error rates
- Pipe configurations (not content)
How We Use Information
We use the information we collect to:
- Provide and maintain our service
- Process payments and manage subscriptions
- Send service-related communications
- Improve our service quality
- Detect and prevent fraud or abuse
Data Retention
Account information is retained while your account is active. Upon account deletion, we remove your data within 30 days, except where retention is required by law.
Content submitted for moderation is never stored beyond the immediate processing time (typically under 100ms).
Third-Party Services
We use the following third-party services:
- OpenRouter/Google: AI model inference (no content stored)
- Stripe/Polar: Payment processing
- GitHub: OAuth authentication
Security
We implement industry-standard security measures including:
- TLS encryption for all data in transit
- Encrypted database storage
- Regular security audits
- Access controls and logging
Your Rights
You have the right to:
- Access your account data
- Correct inaccurate information
- Delete your account and associated data
- Export your data in a machine-readable format
- Object to certain processing activities
Children's Privacy
Our service is not directed to children under 13. We do not knowingly collect information from children under 13.
Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes by email or through our service.
Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@insaaf.io.